Don and Donnie took me into the Verizon Store and set me up with a new tablet and a dumb phone which has just proved to me how dumb I really am. LOL I'm working at trying to use both I think its getting easier with the phone, I just have to remember that its not as hard as my smart phone was. All it does is phone, text, and pictures. Doesn't connect to the internet or anything like that. The Tablet on the other hand is a bit more complaicated It will take me a bit longer to figure out. Mom is still slipping no longer carrys on a conversation of more than a few words.at a time. Hoping she doesn't suffer like my dad did.